Visit-by-appointment

In order to obtain assistance in BASE offices, it is recommended to apply for an APPOINTMENT to speed up operations and avoid waiting times.

You can apply for your telephone appointment in order to be contacted by phone by BASE.

Remember

• The appointment will last for 15 minutes and will include one single citizen. 
• We will prioritise telephone assistance and procedures via BASE e-headquarters. 
• Those that must interact with the administration electronically can only apply for an appointment when the desired procedure is not available in BASE e-headquarters. 
• Cancel an appointment if you cannot attend it.
• In order to perform a procedure on behalf of the person concerned, either the powers of attorney or the M903-General representation / authorisation of agent document must be provided, together with a copy of DNI of the person concerned and their representative.
• You can download payment cards at e-headquarters without a digital certificate. 
• You can pay for your receipts:
  • In the collaborating entities detailed in the payment card and according to the selected method:
    • Via Internet
    • Via telephone banking
    • Via ATM
  • Using a card:
    • In BASE e-headquarters
    • By calling BASE offices (a link will be sent to your phone or email address)
  • o In person, in the BASE offices with a card and an appointment. 
• Domicile tributes by the BASE e-headquarters or our BASE offices.

ON-SITE OR TELEPHONE APPOINTMENT

You can apply for either an ON-SITE OR TELEPHONE APPOINTMENT via:

• By telephone for any of our BASE offices
• By calling BASE customer service: 977.25.34.00 

ON-LINE APPOINTMENT

Those that must interact with the administration electronically can only apply for an appointment when the desired procedure is not available in BASE e-headquarters. 

Office:  -- Select an office --AlcanarAlcoverAldeaAltafullaAmpostaCalafellCamarlesCreixellCunitDeltebreEl VendrellFalsetFlixGandesaL'ArboçL'Hospitalet de l'InfantLa Bisbal del PenedèsLa CanonjaLa RàpitaLa Selva del CampLa SéniaMiami PlatjaMont-Roig del CampMontblancMóra d'EbreReusRiudomsRoda de BeràSant Jaume d'EnvejaSanta Coloma de QueraltSegur de CalafellTarragonaTarragona - FinesTorredembarraTortosaUlldeconaVallsVila-Seca  Appointment

Or also by appointment for telephone attention.

Service:  -- Select an option --Telephone attention - AmpostaTelephone attention - CalafellTelephone attention - Móra d'EbreTelephone attention - ReusTelephone attention - TortosaTelephone attention - El Vendrell  Appointment